Wawa Identity
Your agreement

Wawa Terms of Service

Effective 5 October 2026 · version 2026-10-05. Wawa Travel is provided by 10:10 Media Productions Pte Ltd. These terms explain the rules for using Wawa’s account, trip-planning and community features. You can read these terms and our Privacy notice without creating an account.

The essentials

Keep your account secure, respect other people, and share only content you have the right to share. A saved plan or inquiry is not a confirmed booking. Review travel and safety information before relying on it.

Your account and choices

Provide accurate account information, protect your password and verification codes, and contact us if your account is compromised. Do not impersonate another person or use another person’s account without permission. Wawa is not directed to children under 13. If you are not old enough to enter an agreement where you live, use account features only with the permission and involvement required from your parent or guardian.

Guest features can be used without account registration. Creating an account requires an explicit agreement to these terms and acknowledgement of the privacy notice. Optional device permissions, connections and public sharing remain separate choices.

Travel planning and providers

Wawa helps you organize trips, discover places and activities, and communicate. Availability, prices, transport schedules and listing information can change. Confirm arrangements and provider terms directly before travelling or paying. Saving a trip, sending an inquiry or entering a chat does not itself create a reservation, payment or provider contract. Sample listings and review content are illustrative.

Travel and outdoor activities involve risks. Check local conditions, rules, suitability, insurance and safety arrangements for your circumstances. Maps, routes and activity metrics may be incomplete or inaccurate and are not emergency, medical or professional advice. Contact local emergency services when needed. Listing a skill, profile or provider does not itself verify a professional qualification.

Your content and respectful use

You keep ownership of content you create. You permit Wawa to store, process and display it as necessary to provide the features and audience you choose. Share content only when you have the rights and permissions to do so. Do not publish private information about another person without permission.

Do not use Wawa for unlawful activity, threats, harassment, hate, exploitation, sexual abuse material, scams, impersonation, spam or infringement of others’ rights. Do not attempt to bypass safety controls, compromise accounts or disrupt the service. There is no tolerance for objectionable content or abusive users.

Community safety

Wawa screens new shared content and provides reporting and blocking controls. Authorized operators may review reports and relevant content. We may restrict content or account access when needed to address abuse, protect users or comply with law. You can report a concern or appeal a moderation decision through the app’s support contact.

Privacy and sharing

The Privacy notice explains how Wawa processes data. Acknowledging that notice is separate from optional permissions. Public content can be viewed or copied by others; chat participants may retain messages or attachments. Review the audience and information before sharing. Removing content cannot retrieve copies held by other people.

Leaving Wawa

You can sign out or request deletion in Wawa’s account controls. Deletion follows the process explained in the privacy notice. You remain responsible for separate arrangements made with travel providers. We may change or discontinue features; material changes to these terms will be dated and presented when appropriate. A new version does not create a receipt until you explicitly agree.

Your rights and contact

Nothing in these terms removes rights that applicable consumer or other law gives you. For support or questions about these terms, email whalejay@whalejay.com. For privacy questions, safety concerns or moderation appeals, email whalejay@whalejay.com. Do not send passwords or verification codes.